College Access Counselor

Do you need help reviewing your private and federal student loans or figuring out which repayment strategy is right for you? Are you interested in the pros and cons of refinancing your student loans?

Our Repayment Counselor can provide personal, one-on-one consultation for all of your student loan repayment and refinancing questions. Whether you’re a parent trying to pay off your PLUS loans, a recent graduate getting started on repayment, or someone trying to eliminate their student loans once and for all, our counselor can walk you through the necessary steps to make smart financial decisions about repaying your student loans.

Ask a Question

Have a simple question you would like to ask? Use the form on the page linked below to submit your question via email to our counselor. Please allow up to 48 hours for a response.

Ask a Question

Schedule an Appointment

Need a little more one-on-one help with your questions? Schedule a phone consultation with our counselor. Remember all calls are based on Eastern Standard Time (EST).

Schedule an Appointment

Still looking for information, but not ready to talk to our support staff yet?

Visit our Resources section to learn more about college planning and selection, financial wellness, and more! Watch webinars and browse our FAQ library.


A better deal from your local not-for-profit cooperative


More than 1,500 approved schools across the country


Answers to your most common questions


Financial resources to help you succeed in college and beyond